Terms of Service

Terms & Conditions

Last Updated: June 25, 2025

1. Acceptance of Terms
By using our Services (website, app, social media, or in-person), you agree to these Terms.

2. Ordering & Payment

·       Orders: Accepted via website, app, phone, or third-party platforms (e.g., Facebook, Google). We reserve the right to refuse/cancel orders.

·       Pricing: Menu prices may change. Third-party platforms may display outdated/user-generated content—verify on our official channels.

·       Payment: Processed securely; we store no payment card data.

3. Allergies & Dietary Concerns

·       We accommodate allergy requests but cannot guarantee allergen-free meals due to:

o   Cross-contamination in our kitchen.

o   Supplier ingredient practices.

·       Customers with severe allergies dine at their own risk.

4. Refund & Return Policy

·       No refunds/returns for:

o   Disliked meals.

o   Incorrect orders reported >2 hours after receipt.

o   Takeout/delivery orders not meeting quality expectations beyond our control (e.g., transit delays).

·       Resolution Efforts: Contact us within 2 hours of order receipt for issues (e.g., errors, spoilage). We may offer replacements/credits at our discretion.

5. User Conduct

·       Do not misuse our Services (e.g., fraud, harassment).

·       We reserve the right to refuse service to anyone.

6. Third-Party Services

·       Delivery, advertising, and social media (e.g., Facebook, Google, Yelp) are managed by external parties. We are not responsible for their terms or errors.

·       User-generated content (reviews, photos) on third-party platforms does not reflect our views.

7. Intellectual Property

·       Our logos, menu, and website content are owned by Family Corner Restaurant.

·       You grant us a license to use public reviews/photos uploaded to our Services for marketing.

8. Limitation of Liability
We are not liable for:

·       Allergic reactions or food preferences.

·       Third-party errors (e.g., delivery delays, platform inaccuracies).

·       Indirect damages (e.g., lost profits).

9. Governing Law
These Terms are governed by Ontario and Canadian laws. Disputes will be resolved in Cornwall, ON.

10. Changes to Terms
We may update these Terms; continued use implies acceptance.

11. Contact
Questions? Reach us at: familycornerrestaurant@outlook.com
Phone: +1 (613) 937-3573
Address: 900 Pitt Street, Cornwall, ON, K6J 3S5